HomeFAQ’s

1
Do you work on cars or provide car keys?

No. I don’t provide any services for cars and can’t make or copy car keys. I suggest searching Google for an ‘automotive locksmith’ in your area.

2
Can I install a lock that you’ve purchased?

Yes. I can install a lock you’ve already purchased. However, I’ll need to confirm the lock is suitable for your application. If possible, I recommend you call first so we can talk it through. That way, you won’t waste your money buying a lock that’s not going to work on your door or gate. Learn more about lock supply & installation.

3
I live in an apartment. Am I permitted to change my lock?

Yes, you can change your lock. Learn more about rekeying locks.

Note: Some apartment complexes use a master key system. This means that your front door key also works common doors such as a bin room or stairwell. Your new apartment key will not work these common doors, meaning you’ll still need to keep your old key for these doors. Learn more about master key systems.

4
I live in an apartment. Can I install a digital lock?

Yes, I can provide and install digital locks to apartment doors. Some apartment doors are fire rated which means a fire rated digital lock is required. You may also need the approval of your owner’s corporation, as you’ll be changing the appearance of your front door. Learn more about digital lock installation.

5
Can you make my locks work on one key?

Yes. I can make all locks operate with the same key. Learn more about rekeying locks.

6
Do you charge more for callouts during the night?

Yes. Work outside of business hours* incurs a surcharge. Call for a no obligation quote. Contact Details.

*9am – 5pm, Monday to Friday. After hours and public holidays will incur a surcharge.

7
I’m locked out of my place, what happens?

I’ll quote you the full price over the phone. So, no surprises.

I’ll also attend ASAP, most likely within 30 minutes. You’ll need to provide identification or sign a disclaimer document. I’ll then bypass your lock without causing any damage to your door. Learn more about being locked out.

8
Why isn’t my lock working?

There are many reasons why your door may not be locking. For example, there could be a problem with the alignment due to movement, the lock may be faulty and require replacement or your key may be worn or badly cut. I’m qualified to diagnose and professionally repair any of these issues.

9
I’ve lost my keys to a letterbox/mailbox.

I can attend, open and then make keys to the lock. This is a very standard job and would be covered by the minimum callout fee.

10
What suburbs or areas do you service?

Stewart Locksmiths is a mobile locksmith based in South Yarra, Melbourne, Victoria. I visit many suburbs across Melbourne however I predominantly work in the areas surrounding South Yarra. These include Toorak, Prahran, Windsor, CBD, North Melbourne, Richmond, Collingwood, Hawthorn, Armadale, Malvern, Caulfield, St Kilda, Brighton and surrounding suburbs.

11
Where is your shop?

Stewart Locksmiths is a mobile locksmith. There is no physical shop front.

Contact now for a free quote

Contact Details

Postal Address: PO Box 310, South Yarra VIC 3141

Emergency Service

24 Hour 7 Days
South Yarra Locksmith

Copyright 2021